Returnd And Refund Policy

Return and Refund Policy

At Digitalyugam, we strive to provide our clients with the highest quality services and products. However, we understand that sometimes, our clients may need to return or exchange a product or cancel a service. This Return and Refund Policy outlines the procedures and guidelines for returns, refunds, and exchanges.

Return Policy
1. Eligibility: To be eligible for a return, the client must notify us within 30 days of receiving the product or service.
2. Reason for Return: The client must provide a valid reason for the return, such as defective product, incorrect order, or dissatisfaction with the service.
3. Condition of Product: The product must be in its original condition, with all original packaging and accessories included.

Refund Policy
1. Refund Amount: The refund amount will be equal to the purchase price of the product or service, minus any applicable restocking fees.
2. Refund Method: Refunds will be issued through the original payment method.
3. Refund Timeline: Refunds will be processed within 7-10 business days of receiving the returned product or canceling the service.

Exchange Policy
1. Exchange Eligibility: To be eligible for an exchange, the client must notify us within 30 days of receiving the product.
2. Exchange Process: The client must return the original product and provide a valid reason for the exchange. We will then ship the exchanged product to the client.

Cancellation Policy
1. Cancellation Notice: The client must provide written notice of cancellation at least 30 days prior to the project completion date.
2. Cancellation Fees: Cancellation fees may apply depending on the project stage and scope.

Exceptions
1. Customized Products: Customized products are non-returnable and non-refundable.
2. Digital Products: Digital products are non-returnable and non-refundable.
3. Services: Services are non-refundable, except in cases where the service has not been delivered or has been delivered unsatisfactorily.

Contact Us
If you have any questions or concerns about this Return and Refund Policy, please contact us at:

Email: mailto:info@digitalyugam.com
Phone: +91 9944104744